Talk to users the moment behavior changes
AI voice user interview tool that lets you create custom AI user interviewer links—to make gathering qualitative user insights easier and more frequent.
Research Triggers feature automatically launches AI-moderated voice or text interviews after key product events (signup, onboarding friction, upgrade hesitation, feature adoption, cancellation, checkout abandonment). Captures context-rich explanations while emotion and intent are fresh, eliminating weeks of scheduling overhead.
Conducts hundreds of structured one-to-one voice interviews at scale with consistent, unbiased AI moderation. Supports 30+ languages with AI-powered translation and moderation, enabling multi-market fieldwork without local research teams or translators.
Enables deep-dive analysis of user disengagement by pinpointing confusion, unmet expectations, and decision breakdowns in real conversations. Provides structured evidence-linked themes that explain the 'why' behind user behaviors and sentiment scores.
Analyzes interviews line-by-line to surface themes, patterns, and key moments. Organizes findings into theme hierarchies with tagged excerpts and decision-ready insight clusters, each linked to supporting quotes. Reduces manual coding work from days to hours while keeping conclusions grounded in real customer language.
Conducts concept and prototype testing with real users to capture first impressions, version preferences, usability issues, and unmet expectations. Provides qualitative evidence of how messaging lands across segments, replacing isolated interviews with broader, multi-segment validation.