Back to products
Twenty 2.0

Twenty 2.0

Build your Enterprise CRM with an AI-friendly SDK

Website twenty.com
Overview

What it is

Twenty is a modern, open-source CRM alternative to Salesforce—fully customizable, affordable, and powered by the community.

Intent

I need it when

Maintain compliance and security with row-level permissions, SSO, and audit controls

Organization plan ($19/user/month) unlocks SAML/OIDC SSO, row-level permissions, encryption key rotation, and audit logs. Self-hosted deployments provide full data sovereignty and compliance flexibility for regulated industries.

Migrate from Salesforce or HubSpot while reducing operational costs and complexity

Twenty supports CSV import and API-based migration for 50,000+ records, with certified partners handling full migrations. Self-hosted deployments eliminate recurring vendor fees; AC&T case study shows 90% cost reduction versus legacy CRM platforms.

Rapidly iterate and adapt CRM schema as business requirements evolve

Twenty's modular architecture and AI-assisted development tools (compatible with Claude, ChatGPT, Cursor) enable developers to scaffold custom objects, add server-side logic, and deploy changes without slow deployment cycles. No-code workflows and custom views allow non-technical users to adapt the system independently.

Build a custom CRM tailored to unique business processes without vendor lock-in

Twenty provides open-source, self-hosted infrastructure with unlimited custom objects, fields, views, and workflows. Technical teams can scaffold extensions in TypeScript, deploy to any workspace, and maintain full control over data and infrastructure without proprietary constraints.

Enable AI-driven sales and operations workflows with native agent capabilities

Twenty includes AI agents with custom skills, native MCP server integration, and unlimited workflow credits. Teams can connect Claude or ChatGPT via OAuth to read and write CRM data in natural language, automating repetitive tasks and accelerating deal progression.

Drop

Not a fit when

  • Organization requires proprietary, closed-source CRM with no self-hosting option
  • Team lacks technical capability or desire to customize objects, fields, and workflows beyond no-code UI
  • Business needs mature, pre-built industry-specific CRM templates (e.g., pharma, insurance verticals)
  • Company requires extensive out-of-box integrations with legacy ERP or accounting systems
  • Budget is extremely constrained and free tier with zero customization is mandatory
Commercials

Pricing

USD9 - USD19 / monthly View pricing