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traceAI

traceAI

Open-source LLM tracing that speaks GenAI, not HTTP.

Overview

What it is

World’s first comprehensive evaluation, observability and optimization platform to help enterprises achieve 99% accuracy in AI applications across software and hardware.

Intent

I need it when

Debug and fix AI agent hallucinations and errors in production

traceAI provides end-to-end tracing with 11 span types and 70+ filters to capture agent execution flows. Error Feed aggregates issues by type (e.g., 'Incomplete Answer', 'Ignored Instruction'), and Falcon AI auto-analyzes root causes across 4 scoring dimensions. Users can see exactly where agents fail and why, enabling faster fixes.

Manage LLM costs and optimize routing across multiple providers

Command Center gateway routes requests across 15+ LLM providers (OpenAI, Anthropic, Gemini, Bedrock) with 9 load balancing strategies and auto-failover. Exact and semantic caching (6 backends) reduce redundant calls. Cost tracking and virtual keys enable budget enforcement. Users optimize spend while maintaining reliability.

Protect AI agents from prompt injection, PII leakage, and unsafe outputs

Protect module includes 15 rule-based guardrails (always free) for PII, secrets, regex patterns, plus ML-powered content moderation (Gemma 3n). 15 external integrations (Lakera, Presidio, Llama Guard) available. Enforce/Monitor/Log modes let users block unsafe outputs or log for review. PII remediation and custom blocklists prevent data leaks.

Evaluate and compare AI agent performance across multiple scenarios

Simulation module lets users test agents with 28+ pre-built personas and custom scenarios before production. Text and voice simulation (1M tokens + 60 min free/month) generate synthetic conversations. Agentic evaluation agents (error localizer, RAG, tool, prompt) automatically score performance. Users can run A/B tests and track metrics like CSAT, compliance adherence, and conversion rates.

Monitor AI agent behavior and performance in real-time with alerts

Command Center provides real-time dashboards, custom alerts (3 monitors free, 15+ on paid), and agent graph visualization. Traces capture every agent decision with full-text search. Users set billing limits and get Slack/email alerts on anomalies, enabling proactive issue detection before customer impact.

Drop

Not a fit when

  • User needs on-premise deployment without cloud infrastructure; Future AGI is cloud-based only (US Ohio or EU Frankfurt regions)
  • User requires real-time tracing with sub-second latency requirements; platform designed for observability with 30-day default retention
  • User has no AI agents or LLM applications to monitor; traceAI is purpose-built for agent and LLM observability
  • User needs unlimited data retention on free tier; free plan limited to 30-day retention (Boost/Scale/Enterprise for longer)
  • User operates in highly regulated environment requiring immediate HIPAA compliance; HIPAA BAA only available on Scale ($750/mo) or Enterprise plans
Commercials

Pricing

Free tier with usage-based pay-as-you-go pricing. Free plan includes 50 GB storage/month, 2K AI credits/month, 100K gateway requests/month. Paid tiers start at $2/GB for storage overage, $10/1K credits for AI features, $5/100K requests for gateway. Optional add-ons: Boost ($250/mo), Scale ($750/mo), Enterprise ($2,000/mo). View pricing