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Thunai

Thunai

Human-like AI agents with real-time voice & screen assist

Overview

What it is

Thunai is an Agentic AI Platform with a self-learning brain that turns your org’s knowledge into smart agents—handling calls, chats, emails and tasks to automate support, sales and marketing. Deploy agents for ticketing, content, scheduling, lead gen and more.

Intent

I need it when

Automate customer support tickets and reduce response time across multiple channels

Thunai Omni provides AI voice, chat, and email agents that deflect 80% of support queries, resolve tickets 3x faster, and handle omnichannel interactions. Agents automatically turn calls into tickets, answer queries without scripts, and provide real-time assistance to human agents, enabling support teams to focus on complex issues.

Identify sales opportunities and accelerate deal closure with real-time buying signals

Thunai Revenue automatically creates opportunities from sales conversations, scores leads, identifies at-risk deals, detects buying intent, and surfaces upsell/cross-sell opportunities. It integrates with Salesforce and other sales stacks to convert scattered sales data into actionable revenue intelligence.

Build and deploy custom AI agents for specific business workflows without coding

Thunai Agent Studio enables no-code creation of specialized AI agents for voice, chat, email, and meeting automation. Agents can be deployed into existing enterprise systems like ServiceNow, Salesforce, and Amazon Connect within days, automating workflows and reducing manual steps.

Extract actionable insights from customer conversations and feedback to improve products

Thunai Reflect analyzes customer feedback and conversations to identify feature requests, pain points, churn signals, and competitive intelligence. It enables product teams to build data-driven roadmaps, prioritize features, and map customer journeys directly from interaction data.

Centralize scattered knowledge and reduce AI hallucinations in enterprise systems

Thunai Brain aggregates documents, videos, transcripts, and links into a unified knowledge base with contradiction resolution. It reduces AI hallucinations by 95%, improves document retrieval accuracy by 85%, and enables AI agents to retrieve information with precision across the organization.

Drop

Not a fit when

  • Organizations requiring on-premises deployment with strict data residency requirements outside Thunai's supported regions
  • Teams needing simple keyword-based search without AI-powered understanding or workflow automation
  • Small businesses with minimal customer interaction volume that cannot justify agent licensing costs
  • Companies using legacy contact center systems with no integration support for Thunai's platform
  • Organizations requiring human-only customer support without any AI automation or agent assistance
Commercials

Pricing

Freemium with tiered monthly and yearly plans. Free tier includes 1 voice agent, 512MB storage, 100 AI credits. Paid tiers: Starter ($7/mo), Basic ($79/mo), Standard ($159/mo), Premium ($399/mo). Yearly billing offers 20% discount. Enterprise plan available with custom pricing. View pricing