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Supajar

Supajar

Analyze and search YouTube comments with AI

Overview

What it is

Listen Labs conducts customer interviews for you and summarizes responses into insightful and actionable reports.

Intent

I need it when

Replace manual research methods like surveys and focus groups with a more efficient alternative

Listen Labs is positioned as an end-to-end research platform that replaces surveys, focus groups, and in-depth interviews with AI-moderated interviews. It compresses hours of manual work into minutes while reaching broader audiences and uncovering both qualitative and quantitative insights in real time.

Analyze customer churn and gather product feedback at scale from diverse user segments

Listen Labs allows product managers to analyze churn and collect product feedback at scale through AI-moderated interviews. The platform automatically generates personas and reveals top themes, helping teams understand why customers leave and what improvements matter most.

Conduct customer research and gather qualitative insights quickly without waiting weeks for results

Listen Labs uses AI-moderated interviews to find participants, conduct in-depth interviews, and deliver actionable insights in hours instead of weeks. The platform automates participant recruitment from a 30M+ global network and generates executive-ready reports with key themes and highlight reels overnight.

Test product concepts, prototypes, and creative messaging at scale across multiple markets

Listen Labs supports concept testing, usability testing, and creative testing by accepting videos, images, and Figma prototypes as stimuli. The platform conducts interviews in 100+ languages and automatically translates and transcribes results, enabling multi-market validation in a single study.

Understand customer perceptions, brand sentiment, and what drives purchasing decisions

Listen Labs enables brand tracking to analyze perception shifts over time and brand testing to understand brand values and what drives conversion. The AI interviewer probes deeper with personalized follow-up questions to uncover the full context behind customer motivations.

Drop

Not a fit when

  • Organizations requiring real-time synchronous focus groups with live moderators
  • Research teams needing complete control over interview scripts without AI assistance
  • Projects with highly specialized or niche participant pools outside Listen's 30M+ network
  • Researchers requiring traditional quantitative survey methodology with statistical significance testing
  • Teams with strict data residency requirements in specific geographic regions
Commercials

Pricing

Pricing not specified