The voice AI auto-testing loop to simulate, evaluate & ship
World’s first comprehensive evaluation, observability and optimization platform to help enterprises achieve 99% accuracy in AI applications across software and hardware.
Simulate accelerates agent development by enabling rapid iteration without manual testing. Users can run hundreds of simulated conversations in minutes, identify failure modes via error analysis, and ship agents faster with confidence in their behavior.
Simulate enables text and voice agent testing with 28+ pre-built personas and custom scenarios. Users can run ~200 short simulation runs monthly on the free tier, scaling to millions of tokens on paid plans, catching hallucinations and behavioral issues before agents reach customers.
Simulate supports scenario design for testing agent behavior in sensitive situations (e.g., hostile callers, suicide threats, escalation requests). Users can define global prompts and transition rules to ensure agents handle edge cases safely and compliantly before deployment.
Simulate creates realistic multi-turn conversations through script-based, dataset-based, and graph-based scenarios. Users can generate transcripts and session comparisons to build training datasets and validate agent responses across diverse customer personas and situations.
Simulate tracks conversation branches, outcomes, and metrics across simulation runs. Users can compare v1 vs v2 agent performance (e.g., factuality, relevance, safety scores) to identify improvements and validate that changes increase overall quality.