Back to products
SigmaMind MCP

SigmaMind MCP

Build and control voice AI agents via MCP

Overview

What it is

SigmaMind AI is a YC-backed conversational AI platform that lets you build, test, and deploy voice, chat, and email agents for sales and customer service. Use our no-code builder to create complex multi-prompt AI agents, or integrate directly with APIs into your existing systems. With pre-built integrations and support for custom third-party tools, SigmaMind AI makes deploying conversational AI agents across industries fast and effortless.

Intent

I need it when

Ensure AI agents transfer context to human agents when escalation is needed

SigmaMind's Warm Transfer feature generates AI-summarized conversation summaries for receiving agents and supports Custom Headers to pass structured customer data directly to agent screens, ensuring seamless handoffs with full context.

Launch AI agents quickly without engineering resources or model fine-tuning

SigmaMind's Agent Builder provides an intuitive prompt-based interface for non-technical users to create and deploy voice and chat agents. No coding required, no model training needed. Agents launch in minutes and work across voice, chat, and email channels with flexible model selection.

Scale AI agent operations while controlling costs and maintaining transparency

SigmaMind offers transparent, granular pay-as-you-go pricing with no hidden fees, concurrency limits, or subscription lock-in. Detailed analytics dashboard tracks cost per call, agent performance, and ROI in real-time. Pricing scales with usage, allowing teams to grow without overcommitting budget.

Automate inbound and outbound customer support calls with AI agents that handle high call volumes

SigmaMind deploys voice AI agents with sub-800ms latency that integrate seamlessly with existing dialers (VICIdial, Five9, Genesys) and CCaaS platforms. Agents can handle support, collections, and lead qualification at scale without replacing current infrastructure, enabling call centers to reduce manual workload while maintaining quality.

Enable AI agents to take real actions during conversations (update CRM, process refunds, book appointments)

SigmaMind's App Library and function calling enable agents to connect to CRMs, payment systems, schedulers, and databases. Agents can retrieve context, trigger workflows, and execute actions autonomously during calls or chats, turning conversations into completed tasks without human handoff.

Drop

Not a fit when

  • Organization requires fixed monthly subscription pricing without usage-based billing
  • Use case does not involve voice calls, chat, or email automation workflows
  • Team lacks technical capability to integrate with existing CRM, dialer, or business systems via APIs
  • Deployment requires on-premises or fully isolated private infrastructure without cloud hosting
  • Organization needs real-time agent performance monitoring without analytics dashboard access
Commercials

Pricing

Pay-as-you-go usage-based pricing. Voice agents charged per minute ($0.03-$0.04/min platform fee plus STT, TTS, LLM, and telephony costs). Chat agents charged per message ($0.005/msg platform fee plus LLM costs). Free tier available. Enterprise custom pricing available. View pricing