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Roark

Roark

Test, monitor, and improve your voice agents

Website roark.ai
Overview

What it is

Build voice agents you can trust. Roark tracks call metrics, runs evaluations, and stress-tests your agent with simulated callers across accents, languages, and speaking styles. Failed calls become tests - giving you visibility and continuous improvement.

Intent

I need it when

Integrate voice AI monitoring with minimal engineering effort

Roark offers one-click native integrations for VAPI, Retell, LiveKit Cloud, and Pipecat Cloud with setup in under 60 seconds. First-class SDKs in Node and Python provide complete control for custom implementations without lengthy integration timelines.

Monitor and evaluate voice AI agent performance in production

Roark captures 40+ built-in call metrics, performs multi-speaker analysis for up to 15 speakers, and runs automated evaluators on every call. Teams gain real-time visibility into latency, instruction-following, sentiment, and custom metrics via dashboards, alerts, and webhooks.

Catch voice AI failures and compliance issues before customers experience them

Roark detects failures in real time, triggers alerts via Slack or webhooks, and runs compliance evaluators (HIPAA-compliant). Teams can turn failed calls into repeatable tests and prevent similar issues in future deployments.

Test voice AI agents at scale before deployment

Roark's simulation engine enables end-to-end testing with configurable personas (gender, accent, emotion, background noise) and graph-based conversation flows. Teams can automatically generate test cases from failed production calls and run edge-case variants to ensure improvements stick.

Analyze multi-speaker conversations and customer interactions in detail

Roark supports conference calls with up to 15 speakers, automatic speaker identification, emotion models, vocal cues, and fine-tuned ASR. Teams gain insights into talk time distribution, sentiment, and custom events across complex customer interactions.

Drop

Not a fit when

  • You need transparent, publicly listed pricing—Roark requires contacting sales for specific rates and custom packages
  • You operate voice AI systems that are not integrated with VAPI, Retell, LiveKit Cloud, or Pipecat Cloud and lack SDK support capability
  • You require a simple, fixed-price plan without consumption-based billing or minimum monthly commitments
  • Your voice AI calls involve fewer than 2 speakers or do not require multi-speaker analysis and advanced sentiment tracking
  • You need a solution that does not require HIPAA or SOC 2 compliance certifications
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Pricing

Consumption-based pricing with minimum monthly spend. Full access to monitoring, simulations, evaluators, and more on every plan. Volume discounts available as you scale.