Raindrop helps AI engineers discover issues in production agents, and build “self-healing” agents that propose and validate fixes automatically.
Intent
I need it when
Detect and debug silent AI agent failures in production before users report them
Raindrop automatically monitors every agent interaction and surfaces issues like hallucinations, infinite loops, tool failures, and context loss via real-time Slack alerts. Step-by-step traces let you pinpoint exactly where the agent went wrong, reducing debugging time from days to minutes.
Validate that agent improvements actually work in production
Raindrop's experimentation platform lets you A/B test model changes, prompt updates, and configuration tweaks against real production traffic. Compare metrics across variants to prove fixes work before full rollout.
Track custom agent behaviors and patterns across millions of interactions
Define any signal you care about in plain language (e.g., agent forgetting user details, using filler words, refusing valid requests) and Raindrop monitors it at scale. Deep Search lets you find specific issues in production data using natural language queries.
Maintain visibility into agent performance while protecting user privacy
PII Guard automatically redacts sensitive data at ingestion, so you see full agent behavior without storing customer information. SOC 2 Type II compliance and encryption at rest/in transit meet enterprise security requirements.
Get daily summaries of agent health for leadership and product teams
Raindrop sends daily Slack digests showing top issues, trends, and whether agent performance is improving or degrading. Product managers can track user satisfaction and prioritize fixes based on real production patterns.
Drop
Not a fit when
You are building traditional software applications without AI agents—Raindrop is purpose-built for agent monitoring, not general application observability
You need real-time monitoring for non-agent systems—Raindrop focuses on agent-specific failure modes like hallucinations and tool failures, not generic infrastructure metrics
You require on-premise or self-hosted deployment—Raindrop is cloud-hosted on AWS infrastructure with no self-hosted option mentioned
You operate in highly regulated industries requiring local data residency—Raindrop stores data on AWS in the US and does not offer region-specific deployment options
You have minimal AI agent usage or one-off experiments—The per-event pricing model ($0.001–$0.0007) becomes expensive at scale and is overkill for non-production prototypes