Human-like AI that automates business calls at scale
Meet Peakflo's AI Voice Agents – your humanlike, scalable, always-on team member that handles business ops calls, retains memory, triggers logic based actions and updates your system of record in real time.
Peakflo AI Voice Agents conduct sales outreach and inbound qualification calls with human-like conversations, automatically pulling prospect data and adjusting messaging based on customer segment. The system handles concurrent calling at scale, logs all interactions with full transcripts and audit trails, and routes qualified leads or escalations to sales teams for follow-up.
Peakflo AI Voice Agents automate outbound collection calls with human-like conversations, handling payment reminders, dispute resolution, and follow-ups 24/7 across multiple languages. The product pulls real-time invoice data (amount, due date, payment status) and adapts tone and script based on customer behavior, enabling finance teams to handle 5x more calls daily with no additional headcount while improving collection outcomes.
While primarily a voice automation tool, Peakflo integrates with approval workflows to escalate payment disputes or due date extension requests to managers in real-time. The system captures all call outcomes, customer promises, and escalation events, syncing them back to ERPs and CRMs to keep stakeholders informed and maintain compliance-ready audit trails.
AI Voice Agents handle inbound and outbound customer service queries, order confirmations, and delivery updates with adaptive scripts that reference real-time order status. The system remembers previous interactions and escalates to human agents when needed, reducing support team workload while maintaining personalized, context-aware customer communication.
AI Voice Agents capture call outcomes, payment promises, customer responses, and next steps automatically, syncing results directly into ERPs, CRMs, Slack, and email systems. This eliminates manual transcription, reduces errors, and ensures real-time visibility across finance and operations teams without requiring staff to re-enter information.