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Microtica AI Incident Investigator

Microtica AI Incident Investigator

An AI Agent that tells you why your systems break Software Engineering • Developer Tools • Artificial Intelligence 27 131 AppSignal Get full visibility into app health, errors, and performance Productivity • Analytics • Developer Tools HΞNRY I've been using AppSignal for a little while now and I cannot imagine working without it. Their support is awesome, the interface is super clean and it was so easy to get it up and running.

Overview

What it is

Microtica’s Incident Investigator is an AI Agent that tells you why your systems break. It analyzes logs, deploys, and configs to surface the root cause — fast. No more dashboard hunting. Just context, clarity, and confidence in your incident response.

Intent

I need it when

Understand what changed in infrastructure that caused a deployment failure or unexpected behavior

The tool correlates deployment history, Git changes, log events, and system drift to highlight exactly what changed and why. Provides specific rollback, patch, or reconfiguration suggestions, turning complex failure scenarios into actionable remediation steps.

Onboard new team members and document incident knowledge without requiring on-call expertise

AI Incident Investigator summarizes incidents in plain language, transforming raw logs and timelines into understandable narratives. Enables knowledge sharing across teams and helps new engineers understand past incidents and postmortems without deep operational context.

Identify misconfigurations before they cause production incidents

Configuration analysis feature scans environments for misconfigurations across infrastructure, providing specific guidance on optimization. Proactive detection prevents issues from reaching production and reduces reactive incident response burden.

Reduce mean time to resolution (MTTR) for cloud infrastructure incidents

AI Incident Investigator analyzes logs, metrics, configuration, and deployment history across AWS, Azure, and GCP to identify root causes automatically. Achieves over 90% accuracy in root cause identification and delivers plain-language explanations, enabling teams to resolve incidents up to 70% faster without manual log digging.

Accelerate incident investigation across multi-cloud environments without context switching between tools

Unified platform gathers data from infrastructure, deployment history, logs, metrics, and Git changes across AWS, Azure, and GCP in one investigation. Eliminates manual data collection across multiple dashboards and provides cross-system correlation automatically.

Drop

Not a fit when

  • Organization requires on-premises deployment with no cloud connectivity or data residency outside their infrastructure
  • Team needs real-time incident response without any AI involvement or prefers purely manual investigation workflows
  • Budget is extremely constrained and organization cannot afford even the free tier's 50 monthly AI credits for incident analysis
  • Infrastructure is not on AWS, Azure, or GCP—Microtica only integrates with these three cloud providers
  • Organization requires guaranteed sub-second incident detection and response with no tolerance for AI processing latency
Commercials

Pricing

Freemium with tiered paid plans. Free plan includes 50 AI credits/month. Essential plan ($29/month or $23/month annual) includes 100 AI credits/month. Premium plan ($79/month or $63/month annual) includes 200 AI credits/month. Additional credits available at $20 per 100 credits. Add-ons available for extra capacity, projects, support, and performance. View pricing