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Listen Labs

Listen Labs

AI interviews reveal what people want User Experience • Artificial Intelligence 6 139 Layout Agent 2.0 Thinks before it builds Website Builder • No-Code • Vibe coding

Website listenlabs.ai
Overview

What it is

Listen Labs conducts customer interviews for you and summarizes responses into insightful and actionable reports.

Intent

I need it when

Conduct customer research and gather qualitative insights in hours instead of weeks

Listen Labs automates the entire research workflow—from discussion guide creation to participant recruitment from a 30M+ global pool to AI-moderated interviews to executive-ready reports—delivering actionable insights overnight, compressing what traditionally takes weeks into hours

Understand customer perception, brand sentiment, and product feedback at scale

Listen Labs enables brand tracking, consumer journey mapping, and churn analysis through AI-conducted interviews that probe deeper with personalized follow-ups, delivering qual/quant insights in real time with video highlight reels and comprehensive reports

Conduct research across global markets with language and cultural nuance

Listen Labs automatically translates and transcribes interviews across 50+ languages, recruits participants from global networks, and supports B2B and B2C research, enabling enterprises to gather insights from diverse geographies without manual translation overhead

Replace manual research methods and reduce the operational burden on research teams

Listen Labs eliminates manual interview scheduling, transcription, and analysis by automating AI-moderated interviews and generating personas and key themes automatically, freeing researchers from drudgery and enabling them to focus on strategy

Test product concepts, prototypes, and creative messaging at scale across multiple markets

Listen Labs supports concept testing, usability testing, creative testing, and multi-market segmentation with support for 100+ languages, allowing teams to validate ideas with diverse audiences simultaneously and receive instant automated analysis of themes and takeaways

Drop

Not a fit when

  • When you need quantitative statistical analysis at scale; Listen specializes in qualitative AI-moderated interviews, not large-scale survey data analysis
  • When you require real-time synchronous focus groups; Listen delivers asynchronous AI-conducted interviews with results overnight, not live moderation
  • When you have extremely limited budgets and need free research tools; Listen is an enterprise platform requiring paid access with no free tier mentioned
  • When you need to conduct research in languages outside the 100+ supported; coverage is extensive but not universal
  • When you require full control over interviewer behavior and cannot accept AI-driven follow-up logic; the AI interviewer autonomously probes and adapts questions
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Pricing

Pricing not specified