AI support platform built for startups
The modern alternative to Zendesk, Freshdesk, Intercom, and Front. Connect your database and Stripe. Our AI support agent resolves tickets across email, forms, and other channels.
Letterbook integrates with Stripe and customer databases to provide AI agents full context on refunds, cancellations, and billing issues. AI can draft refund approvals with exact amounts and timelines, reducing manual lookup time.
Letterbook launches in 15 minutes by connecting email, database, and Stripe. AI starts solving tickets immediately without manual setup of automation rules or knowledge base articles, enabling founders to handle support solo.
Letterbook auto-generates a knowledge base from actual ticket resolutions, keeping documentation current as products evolve. Customers can self-serve through a branded help center, reducing repetitive support requests.
Letterbook's AI handles ticket triage, auto-assignment, and draft responses at scale. As ticket volume grows, the AI learns from resolutions and handles more work automatically, allowing small teams to manage higher volumes.
Letterbook's AI agent drafts replies based on actual customer data (subscription status, payment history, past tickets), allowing support teams to review and send in minutes rather than composing from scratch. AI improves with every ticket resolved.