The AI-native way to build products
Quickly learn what users need so you can focus on building a delightful product. AI summaries of user feedback from app store reviews, support tickets, call transcripts, and more.
Kraftful enables team collaboration with shared projects, weekly Slack summaries of feedback trends, and a chat interface to ask questions across all feedback sources. This keeps distributed teams synchronized on customer priorities and reduces siloed decision-making.
Kraftful's Projects feature organizes insights into roadmaps, generates PRDs from selected insights, and exports user stories with requests and acceptance criteria directly to Jira, Linear, or Kraftful. This bridges the gap between customer research and product execution.
Kraftful connects 30+ feedback sources (app reviews, surveys, support tickets, call transcripts) and uses AI with patent-pending hallucination detection to auto-sort data into feature requests, complaints, and trends. This reduces analysis time from 100+ hours to minutes, enabling product teams to identify user needs accurately without manual review.
Kraftful's AI-powered interviews feature enables product teams to interview thousands of users simultaneously with personalized, adaptive questions based on prior responses. Each question is contextualized to the user's feedback, and insights are auto-summarized and translated to the team's language.
Kraftful's Trends feature tracks feedback evolution across weeks, quarters, or years. Users can select specific feedback sources to see exactly how shipped features impact feedback volume on particular topics, enabling data-driven product decisions and roadmap validation.