Reduce time spent answering repetitive customer questions on website
Kotae automates FAQ responses by training on business content and files, handling up to 1,000-8,000 answers per month depending on plan, freeing owner time for growth activities.
Kotae
Kotae
Convert website visitors into customers
Overview
What it is
Kotae is a cutting-edge AI chatbot that transforms your website into a 24/7 lead generation powerhouse. It delivers instant customer support via smart text and real-time voice chat, converting visitor interactions into high-quality leads. With deep analytics, effortless lead escalation, and a lightning-fast, no-code setup, Kotae empowers your business to unlock valuable insights and drive conversions—all while keeping your customer engagement seamless and modern.
Intent
I need it when
Capture and qualify leads from website visitors automatically
Pro and Pro + Voice plans include lead-capture forms that collect visitor information during chat conversations, enabling businesses to build prospect lists without manual intervention.
Offer voice-based customer support alongside text chat
Pro + Voice plan ($99-149/mo) enables real-time voice chat capability, allowing customers to speak with the AI chatbot for more complex inquiries while maintaining text option.
Understand customer inquiry trends and improve FAQ content
Kotae provides analytics dashboard showing inquiry patterns and trends, helping businesses identify common questions and optimize their knowledge base and FAQ strategy.
Provide 24/7 customer support without hiring dedicated support staff
Kotae delivers front-line AI chatbot support on websites and Facebook Messenger with customizable responses, escalation routing, and conversation history, enabling small businesses to support customers around the clock.
Drop
Not a fit when
- Organization requires human-only customer support without AI automation
- Business needs complex multi-channel support system beyond website chat and Facebook Messenger
- Company operates in highly regulated industry requiring extensive compliance documentation not covered by Kotae
- User requires on-premise deployment or data residency in specific geographic regions
- Business has fewer than 100 monthly customer inquiries and cannot justify subscription cost
Commercials
Pricing
Tiered subscription with monthly and annual billing options. Starter ($19/mo or $12/mo annual), Pro ($37/mo or $25/mo annual), Pro + Voice ($149/mo or $99/mo annual), and custom Enterprise plans. View pricing