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Jam AI

Jam AI

Your AI that writes bug reports + repro steps for you ⚡️

Overview

What it is

Record exactly what went wrong and share it instantly with your dev team. No more back-and-forth emails, unnecessary meeting, or confusing screenshots. Jam auto-captures technical logs, and creates developer-ready bug reports in seconds.

Intent

I need it when

Maintain enterprise security and compliance standards while capturing sensitive user data in bug reports

Jam provides SOC 2 Type II compliance, AES-256 encryption at rest and in transit, automatic sensitive data blurring, network request obfuscation, GDPR compliance, SSO/SAML, audit logs, and custom data retention policies on Enterprise plan. Data is stored on Google Cloud Platform with automated backups.

Provide AI agents and developers with complete bug context for faster debugging and fix implementation

Jam MCP (Model Context Protocol) pipes full bug context—video, console logs, network requests, user events, metadata—directly into Claude, Cursor, VS Code, and other AI coding tools. Developers can paste a Jam link and agents access all context without copy-pasting, enabling faster root-cause analysis and implementation.

Reduce time spent on bug reproduction and context gathering between QA/support and engineering teams

Jam auto-captures console logs, network requests, device metadata, user actions, and instant replay of the last 2 minutes of browser activity. This eliminates back-and-forth emails and meetings by providing developers with complete context in a shareable link, saving 15-60 minutes per ticket according to user testimonials.

Integrate bug reporting directly into existing team workflows and issue tracking systems

Jam connects with 15+ tools including Jira, Linear, GitHub, GitLab, Slack, Notion, Sentry, Azure, Figma, and Fullstory. Recording Links allow customers to submit bugs via helpdesk tools like Intercom without requiring the extension, automating workflow integration.

Enable non-technical team members (support, QA, product) to create developer-ready bug reports without writing reproduction steps

Jam's one-click browser extension captures everything automatically with automatic repro step generation and video annotation. Users can blur sensitive data, markup issues, and share instantly to Jira, Linear, Slack, or other tools without requiring technical knowledge.

Drop

Not a fit when

  • User needs to record bugs on native mobile apps (Jam is browser-based; iOS app exists but is separate offering)
  • Organization requires on-premise or self-hosted data storage (Jam stores all recordings on Google Cloud Platform only)
  • User needs unlimited video recording length on free tier (free plan limited to 5 minutes, team plan to 15 minutes)
  • Team has no integration with supported tools like Jira, Linear, Slack, GitHub, or Notion (Jam's value depends on workflow integration)
  • User requires HIPAA compliance immediately (HIPAA certification listed as 'Coming soon', not yet available)
Commercials

Pricing

Freemium with paid tiers: Free plan ($0), Team plan ($14/creator/month billed yearly), Enterprise (custom pricing) View pricing