65% AI resolution rate in 90 days, or you pay nothing
Helply is an AI support agent that resolves support conversations end-to-end, takes real actions, syncs to your help desk, and escalates with full context and source citations. Work 1-on-1 with a dedicated AI support engineer and get a 65% AI resolution rate in 90 days, or you pay nothing.
Helply's AI agent autonomously resolves 30-75% of tickets based on account context, knowledge base, and CRM data. The free platform tier eliminates per-seat fees, and outcome-based pricing ($0.50 per resolution) means you only pay when AI delivers results. Customers report 30-35% consistent resolution rates with lean teams.
Helply scans every ticket for churn language, upsell opportunities, competitor mentions, and plan-limit hits, routing signals same-day to CSMs, AEs, and product teams with full account context. This turns support from a cost center into a revenue engine that typically funds itself by month three.
Helply routes all channels into one inbox with unlimited seats at no cost. The AI agent applies consistent automations and SLAs across all channels while maintaining account-aware context. Teams scale support volume without increasing headcount.
Enterprise plans include a dedicated migration team (solutions architect, former B2B support lead, data engineer) that rebuilds macros, ports ticket history, maps CRM data, and stays paired through the first renewal cycle. Migration completes within one week with no SOW delays.
Helply's AI knowledge base and article creation features automatically identify KB gaps from support tickets and generate documentation. The AI is trained on B2B-specific reply patterns and account context, enabling it to resolve onboarding questions with 91%+ accuracy when properly configured.