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Helploom

Helploom

Unlimited customer support with live chat and help center

Overview

What it is

Helploom is the most affordable customer support software. It offers unlimited customer support with beautiful Live Chat and Help Center. There's also an AI agent. Unlike others, Helploom offers unlimited messages, users, threads and team members. Setup takes less than 3 minutes: copy the script and paste it on your website, that's it! Helploom works everywhere on the web. HTML, React, Webflow, Framer, WordPress, Shopify, Squarespace, Wix, Bubble, Laravel, Django, Rails, or any other.

Intent

I need it when

Provide 24/7 customer support without hiring additional staff

Helploom's AI Agent ($59/month) learns from your knowledge base and answers customer questions 24/7 in 50+ languages, intelligently escalating to humans only when needed. This complements your team and maintains support availability outside business hours.

Help customers find answers independently to reduce support volume

Helploom's unlimited Help Center lets you create searchable articles organized into collections with SEO optimization and LLM crawlability. Customers can self-serve, reducing incoming support requests while tracking which articles are most helpful.

Set up live chat support on my website quickly without technical complexity

Helploom enables copy-paste widget installation in under 3 minutes with zero coding required. The lightweight 0.5 KB widget loads instantly, allowing customers to message immediately while you manage all conversations in a shared inbox with unlimited team members.

Manage customer conversations across multiple channels from one inbox

Helploom consolidates live chat, email, and outbound messaging into a single shared inbox. Team members can assign threads, mention colleagues, add internal notes, and receive email notifications—enabling coordinated support without context switching.

Reduce customer support costs while maintaining unlimited capacity

Helploom's flat $29/month pricing includes unlimited chat threads, unlimited team members, and unlimited help center articles—eliminating per-seat, per-message, or per-contact charges that scale with growth. This saves up to $1,392 annually compared to competitors like Crisp.

Drop

Not a fit when

  • You need enterprise-grade features like advanced reporting, custom workflows, or dedicated account management
  • Your business requires on-premise or self-hosted deployment options
  • You need multi-language support beyond the 50+ languages the AI agent provides
  • You operate at massive scale requiring custom SLAs or white-glove onboarding
  • You require integrations with niche or legacy systems not listed in Helploom's integration library
Commercials

Pricing

USD0 - USD59 / monthly View pricing