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The AI front desk for modern restaurants
Heep helps restaurants capture more bookings by handling guest messages and calls automatically on WhatsApp, Instagram, Messenger, SMS, Email and more. No more missed opportunities during rush hours or closing time. Heep replies instantly, manages reservations, and answers common questions so you never lose a customer again. Built for restaurants that want more bookings without adding staff.
Heep connects to the restaurant's cash register and provides real-time analytics showing reservations recovered, no-shows reduced, and turnover generated, enabling managers to see exactly what revenue would have been lost and what was gained through the platform.
Heep supports multi-establishment management, allowing restaurant groups to centralize customer messaging, reservations, and analytics across all locations from one dashboard and mobile app.
Heep automatically detects missed calls and incoming WhatsApp, Instagram, Messenger, and email messages, then sends automated responses to customers and converts their requests into confirmed reservations without staff intervention, allowing hostesses to focus on dining room service.
Heep handles frequent questions, booking modifications, cancellations, and group requests automatically, but alerts staff immediately when customers express dissatisfaction, ask unanswered questions, request human contact, or are tagged as VIP, enabling human intervention when needed.
Heep sends automatic booking reminders via WhatsApp or SMS at configurable times before each reservation, allowing customers to confirm or cancel in one tap, and automatically releases tables when customers cancel, freeing capacity for walk-ins.