In-app support that adapts to your product automatically
Effortlessly guide and onboard users through your product with AI-powered assistance – increasing retention and customer success. Backed by Craft Ventures, General Catalyst, the cofounder of Dropbox, the founder of Vercel, and more.
Frigade automatically retrains its AI agent on a schedule as your product changes, so guidance always reflects the current UI and workflows. This eliminates stale help centers and broken tours, ensuring users see accurate guidance for features shipped this week, not last quarter.
Frigade walks users through end-to-end workflows step-by-step, filling forms with pre-filled data, validating inputs, and even executing actions on the user's behalf via tool calls. This reduces friction on sticky flows like Stripe setup or team invitations that typically cause user drop-off.
Frigade's AI assistant learns your product by using it, then answers common user questions in-app before they reach support. The platform automatically escalates complex issues to support teams with full conversation context, deflecting routine queries and reducing support workload by hundreds of tickets monthly.
Frigade generates interactive product tours on-demand that adapt automatically when your product changes. The AI agent learns workflows by navigating your UI, eliminating fragile selector-based tours and covering every workflow from day one, so new users activate faster without CSM/PMM maintenance overhead.
Frigade's Suggestions feature delivers in-app nudges or shareable magic links at the right moment in the user journey, triggered by URL or user properties. This surfaces guidance before users get stuck, driving adoption of new features and pushing users toward upgrade moments without manual campaign management.