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Flywheel.cx

Flywheel.cx

AI churn prediction & prevention for SaaS

Website flywheel.cx
Overview

What it is

Flywheel.cx helps SaaS companies automatically prevent churn & upsell users. After running our previous startup for almost 3 years, we discovered that sticky revenue is what makes software valuable. We were adding $20k in new MRR each month, but losing just as much to churn. That's when retention became our focus, and Flywheel was born!

Intent

I need it when

Set up retention infrastructure quickly without engineering resources

Flywheel offers one-click Stripe integration and 10-minute setup with no webhooks or code required, plus optional managed setup service to handle configuration

Measure and optimize retention impact on revenue and LTV

Flywheel displays real-time metrics including churn probability, activation score, LTV impact, and MRR changes to quantify retention campaign effectiveness

Predict and prevent customer churn before it happens

Flywheel uses AI to predict churn 7-14 days in advance with a churn probability score, enabling proactive intervention before customers cancel

Automate personalized retention campaigns across multiple channels

Flywheel enables zero-code workflow automation to send personalized emails, SMS, and Slack messages triggered by churn risk signals without developer involvement

Unify customer data from multiple sources for smarter engagement

Flywheel syncs with PostHog, Stripe, and Supabase to build unified customer profiles and trigger actions based on integrated product and billing data

Drop

Not a fit when

  • Your company does not use Stripe for payment processing, as Flywheel requires Stripe account connection for setup
  • You need immediate access to a churn prevention tool, as Flywheel is currently in limited waitlist availability
  • Your business model is not SaaS or subscription-based, since Flywheel is purpose-built for SaaS companies
  • You require extensive custom development and webhooks, as Flywheel emphasizes zero-code setup and automation
  • You operate in industries outside software/SaaS, as the product is specifically designed for software companies
Commercials

Pricing

Waitlist-based access; pricing structure not publicly disclosed