Enterprise-grade AI support that actually works
Deliver human-like support with our AI Agent, Sophie. Purpose-built to understand customer intent, Sophie solves complex queries and resolves up to 80% of support tickets efficiently.
Fini resolves 90% of support tickets autonomously with 99% accuracy across voice, chat, and email. The per-resolution pricing model ($0.69/ticket) aligns cost directly with outcomes. Atlas case study shows 70% automation rate and <60s average handle time, reducing support team workload and operational expenses.
Fini is built for regulated industries with SOC 2 Type II, PCI DSS Level 1, ISO 27001, GDPR, and HIPAA/BAA-ready certifications. Designed specifically for fintech and banking with guardrails and audit trails. Self-learning agent detects knowledge gaps without human tuning, reducing compliance risk.
Fini goes live in 14 days with one-click OAuth integration to existing helpdesk platforms. No code required. Knowledge base ingestion and agent training happen through the UI. Deployment takes under 10 minutes, enabling non-technical operations teams to launch autonomous support immediately.
Fini offers 90-day risk-free trial with Zero-Pay Guarantee: if 90% resolution rate is not achieved within 90 days, customers receive 100% refund. Allows enterprises to validate performance on real ticket data before scaling, reducing adoption risk.
Fini provides one unified AI agent across voice, chat, and email with consistent reasoning, policies, and audit trails. Eliminates need to purchase separate vendors for each channel. Integrates with Zendesk, Intercom, Salesforce, and other helpdesk platforms without migration.