Back to products
Exponent

Exponent

A programming agent that runs anywhere, from local dev to CI

Overview

What it is

Build, test and deploy voicebots in minutes rather than months.

Intent

I need it when

Build and test voice agents quickly without managing underlying infrastructure or telephony

Vapi's unified platform abstracts infrastructure complexity, allowing developers to configure voice, conversation flow, telephony, and integrations through a single interface. API-first design enables deployment from prompt to production in minutes with built-in monitoring and continuous improvement tracking.

Qualify and schedule appointments through automated outbound calling campaigns

Vapi supports lead qualification and appointment scheduling use cases with orchestration, real-time monitoring, and conversation flow configuration. Agents can initiate calls, qualify leads, and schedule meetings, reducing manual sales development work.

Reduce operational costs by automating high-volume repetitive voice interactions

Vapi enables cost reduction through automation of outbound selling, inbound support, and marketplace staffing. Usage-based pricing with included minutes and volume discounts allows organizations to scale efficiently; case study shows $10M+ saved annually over one million calls.

Scale voice AI operations to millions of calls while maintaining enterprise compliance and reliability

Vapi provides enterprise-grade infrastructure with 99.9% uptime, SOC 2/HIPAA/PCI compliance, SSO/RBAC, dedicated deployment support, and SLA guarantees. Platform handles sub-500ms latency at scale, enabling organizations to process 1B+ calls with reserved capacity and dedicated engineering support.

Deploy customer support agents that handle inbound calls at scale without hiring additional staff

Vapi enables building and deploying voice AI agents in minutes that can handle support inquiries, resolve issues, and route complex cases. Ring case study shows 100% inbound volume running through Vapi with improved CSAT scores, reducing support staffing needs while maintaining quality.

Drop

Not a fit when

  • User needs text-only chatbots without voice capabilities
  • Organization requires on-premise deployment without cloud infrastructure
  • Use case demands sub-50ms latency requirements beyond Vapi's 500ms average
  • Budget is extremely constrained and cannot accommodate per-minute call charges
  • User needs real-time agent coaching or human-in-the-loop intervention for every call
  • Application requires integration with legacy telephony systems incompatible with Vapi's API-first architecture
Commercials

Pricing

Usage-based pay-per-minute for calls ($0.05/min) plus model provider costs (STT, LLM, TTS). Build tier includes 60+ free minutes and 10 call concurrency. Scale tier offers fixed platform fee with committed volume and volume-based pricing. Optional add-ons: HIPAA ($2K/month), Zero Data Retention ($1K/month). View pricing