Turn customer feedback into decisions with AI
Next-generation, AI-native feedback platform to collect NPS, CSAT, and CES across product, email, embed, and tools like Zendesk and Salesforce. Trigger surveys at the right moment across every touchpoint, then analyze every response with AI to uncover sentiment, themes, and churn signals. Responses stream to Slack in real time so teams can act instantly. No complex builders. No manual tagging. Just clear signals that help you build better products.
Elvan's AI continuously analyzes feedback to detect emerging themes and anomalies in real-time, surfacing hidden patterns that indicate customer dissatisfaction. Teams can spot friction earlier at critical moments like onboarding or checkout and prioritize improvements before customers leave.
Elvan enables rapid NPS and CSAT survey deployment in minutes with AI-powered automatic analysis of responses. Users get instant sentiment detection and theme extraction from hundreds of responses, eliminating hours of manual spreadsheet work and delivering leadership-ready summaries immediately.
Elvan provides lightweight JavaScript SDK, email, and web link options for omnichannel survey distribution. Surveys launch in minutes with no workflows or builders required, allowing teams to capture feedback immediately after onboarding, feature adoption, or other critical touchpoints.
Elvan transforms raw feedback into strategic growth assets by combining timely data collection with AI-driven analysis. Product managers and customer success leaders gain actionable understanding of what customers experience and why, enabling confident prioritization of improvements that directly impact revenue and retention.
Elvan's tiered pricing accommodates growth from pilot stage (100 responses free) to growing teams (1,000 responses at $49/month) with flexible per-response overage billing at $0.01 each. Enterprise plans offer unlimited users and custom integrations for large organizations.