Deploy customer support with full control and data privacy
Suprr is fully open source and offers both cloud-based and self-hosted options, giving teams the flexibility to choose deployment method based on security and privacy requirements
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Overview
What it is
An easy to install customer support bubble for your website that sends customer conversations to your Telegram. Tailored to small teams - Respond to your customers’ requests right from Telegram - Async support - 5 min integration
Intent
I need it when
Receive and manage customer support inquiries directly in Telegram from a website chat bubble
Suprr provides a website chat bubble that routes all customer conversations directly to Telegram, allowing support teams to respond from their phone anywhere, eliminating the need for separate support dashboards
Provide multilingual customer support automatically
Suprr supports 10+ languages and automatically detects and displays the chat bubble in the user's device language, eliminating manual language configuration
Support customers asynchronously without requiring real-time availability
Suprr automatically sends support responses to customer emails, allowing users to receive answers even when offline and enabling teams to handle support on their own schedule
Set up customer support infrastructure quickly without technical complexity
Suprr integrates the chat bubble and Telegram connection in under 7 minutes, making it ideal for small SaaS teams that need fast deployment without engineering overhead
Drop
Not a fit when
- User requires real-time synchronous chat support with guaranteed immediate responses
- Organization needs advanced CRM features beyond basic Telegram integration
- User's customer base does not have email access or prefers non-email async communication
- Business requires multi-channel support beyond website chat bubble and Telegram
- Team needs sophisticated reporting, analytics, or conversation history management
Commercials
Pricing
Freemium model with free tier available; paid version available but pricing details not publicly documented