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Customer Feedback Portal for Jira

Customer Feedback Portal for Jira

Build what matters, with customer feedback in Jira

Overview

What it is

Roadmaps, feedback, and release notes scattered everywhere? Released brings it all together — built into Jira. Collect customer feedback, share your roadmap, and publish release notes seamlessly in one place.

Intent

I need it when

Build trust with customers through transparent, branded communication of product progress

Released enables teams to publish beautiful, searchable changelogs on their own domain with custom branding. Customers can subscribe by email and bookmark the changelog, building long-term trust through consistent, on-brand product communication.

Collect and centralize customer feedback without maintaining a separate database

Released captures feedback from Slack, embedded forms, and a public portal, automatically linking all submissions to Jira issues. This eliminates duplicate systems and keeps feedback synchronized with development work in one place.

Share live, audience-specific product roadmaps that stay synchronized with actual development progress

Released reads Jira issues directly and generates tailored roadmap views for customers, executives, and partners. Each audience sees only relevant details, and all views update automatically as Jira work changes—no manual exports or status emails needed.

Generate and publish release notes quickly without manual writing effort

Released's AI drafts release notes directly from completed Jira tickets in your voice and format. Teams can review and publish in seconds, then distribute via branded changelog hub, email subscriptions, Confluence, or Slack.

Understand customer demand and prioritize features based on real feedback signals

Released provides a public or private wishlist where customers submit ideas and upvote priorities. Teams see real demand signals before committing roadmap resources, and feedback links directly to Jira for seamless prioritization.

Drop

Not a fit when

  • Organization does not use Jira as its issue tracking system
  • Team requires offline or air-gapped deployment without cloud connectivity
  • Company needs multi-language changelog support beyond English
  • Organization uses Jira Data Center and requires on-premise deployment
  • Team has no need for customer-facing roadmaps or public feedback portals
Commercials

Pricing

USD0 - USD1.7 / monthly View pricing