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CoSupport AI

CoSupport AI

AI support agents that don’t hallucinate, live in 10 mins

Overview

What it is

Tired of bots giving wrong answers? CoSupport AI handles up to 90% of repeat tickets with 99% accuracy. Train it on your content, connect to Zendesk, Intercom, Freshdesk, Salesforce, and more — unlimited replies, no babysitting.

Intent

I need it when

Reduce customer support costs and operational expenses while maintaining quality

CoSupport AI automates 70-80% of support tickets across chat, email, and social channels, enabling teams to handle high volume without expanding headcount. Flexible pricing (resolution-based, server-based, or response-based) lets organizations pay only for value delivered, with documented savings of $14K monthly for similar-sized teams.

Scale support operations across multiple languages and geographies without hiring multilingual staff

CoSupport AI handles 60+ languages natively, enabling global support teams to serve international customers with consistent, accurate responses. Custom AI models trained on company knowledge bases ensure tone and brand voice remain consistent across all languages.

Empower support agents with AI assistance rather than full replacement

CoSupport AI offers AI Assistant mode for reply suggestions and AI Agent mode for full automation, allowing teams to choose their automation level. Agents retain control over escalations and complex cases while AI handles repetitive FAQs, order tracking, and routine inquiries.

Maintain data security and compliance while automating customer interactions

CoSupport AI is ISO 27001 certified, GDPR and CCPA compliant, uses dedicated servers with data anonymization and encryption. USPTO-approved AI architecture resists hallucinations, ensuring accurate, secure responses that meet enterprise security requirements.

Accelerate customer response and resolution times to improve satisfaction

CoSupport AI reduces average resolution time from hours to minutes (ProjectFitter case: 2 hours to 6 minutes), provides 24/7 multilingual support without team expansion, and delivers 74% average resolution rate. No-code setup in under 10 minutes enables rapid deployment.

Drop

Not a fit when

  • Organization requires fully human-handled support with no AI automation component
  • Business operates in highly regulated industries where AI decision-making is prohibited or severely restricted
  • Company has minimal customer support volume and cannot justify automation investment
  • Support team needs real-time human judgment for every interaction without AI pre-screening
  • Organization lacks integration capability with supported helpdesk platforms (Zendesk, Freshdesk, Zoho Desk, Intercom) and cannot use API
Commercials

Pricing

Three flexible models: Resolution-Based (pay per resolved ticket from $0.19), Server-Based (fixed monthly from $99), or Response-Based (pay per AI response from $0.04) View pricing