Unified inbox & workflows for conversational AI agents
Conduit is the platform for building, training, and iterating on conversational AI agents. It unifies business communication in a single inbox where agents not only respond but continually improve. Agents operate across calls, email, SMS, and chat.
Conduit provides AI agents that handle end-to-end customer communications across multiple channels (voice, SMS, email, WhatsApp, Slack). Agents learn from knowledge bases, follow SOPs, and escalate only critical issues to humans, reducing support team workload and response times.
Conduit provides unified inbox, reporting dashboards, ROI insights, and stress-test scenarios. Teams can inspect agent decisions, teach AI natively in the inbox, and adjust workflows before deployment, maintaining human oversight while operating autonomously.
Conduit's AI agents qualify leads, answer questions immediately 24/7, and book services or appointments. The platform integrates with CRM systems (Salesforce, HighLevel) to capture and convert leads without human delay, improving conversion rates and preventing lost opportunities.
Conduit enables businesses to handle 60-96% of conversations autonomously, eliminating the need to hire new support agents. Customers report $22K+ monthly savings and ability to scale operations without proportional headcount increases.
Conduit is SOC 2 Type II compliant, HIPAA-compatible, and includes enterprise security controls (end-to-end encryption, role-based access, audit logs). Agents enforce multi-step SOPs and protect sensitive data, enabling deployment in financial services, healthcare, and regulated sectors.