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Chikka

Chikka

Uncover user insights with intelligent AI voice interviewer

Overview

What it is

Curious about user feedback, employees’ idea, or friends’ opinions? Set up your own AI Voice Agent in 5 mins to engage warmly with real humans and ask great questions in natural conversations. After that, you are just one click away from actionable insights!

Intent

I need it when

Collect customer feedback and insights at scale without hiring multiple human researchers

Chikka's AI voice agent (Ava) conducts empathetic, probing interviews with customers at scale. Users create interview plans, send links to hundreds of customers, and receive transcribed, tagged, and analyzed conversations instantly—reducing weeks of manual synthesis to hours of actionable insights.

Explore product-market fit, employee feedback, or ideation through structured conversational interviews

Chikka enables users to delegate interview collection to Ava or conduct researcher-led conversations. The platform captures motivations, pain points, and behavioral patterns through dynamic dialogue, then surfaces recurring themes and actionable recommendations for product and business decisions.

Unify and analyze scattered qualitative research assets (transcripts, recordings, videos, documents) in one searchable workspace

Chikka consolidates multi-media research sessions into a project-based library with AI tagging, cross-conversation theme detection, and source-grounded summaries. Users can upload existing research or capture live interviews, then query patterns across all data without losing evidence trails.

Generate professional, stakeholder-ready reports backed by verbatim quotes and timestamps

Chikka automatically creates decision-ready reports, diagrams, and visualizations using built-in research templates or custom structures. Every claim traces back to real transcripts and timestamps, eliminating hallucination and ensuring trustworthiness for executive presentations.

Conduct global qualitative research while preserving local market nuance across multiple languages

Chikka provides multilingual transcription with speaker identification and side-by-side translation in 100+ languages. Teams can compare insights across regions without losing cultural context, enabling consistent high-quality research at global scale.

Drop

Not a fit when

  • User needs real-time synchronous customer support or live chat—Chikka is designed for asynchronous qualitative research interviews, not immediate customer service
  • User requires quantitative survey data or statistical analysis—Chikka focuses on qualitative insights from voice conversations, not large-scale quantitative metrics
  • User has no budget for AI-hosted interviews and cannot upload existing research assets—the free tier is limited to 5 AI interviews and 45 minutes of transcription per month
  • User needs to conduct interviews in languages not supported by Chikka's 100+ transcription languages or requires highly specialized domain expertise beyond AI moderation
  • User operates in a highly regulated industry requiring on-premise deployment or air-gapped infrastructure—Chikka is a cloud-based SaaS platform without explicit on-premise options mentioned
Commercials

Pricing

Freemium with tiered subscription plans. Free plan includes limited features. Professional plan at $59/month (billed yearly) or $69/month. Team plan at $699/month (billed yearly) or $849/month. Enterprise custom pricing starting from $15,000/year. Top-up packages available at $19.90 per 10 AI-hosted conversations. View pricing