Evaluate calls at scale. Customer Success • Sales • Data & Analytics 13 147 Framer Launch websites with enterprise needs at startup speeds. Design Tools • Website Builder • Artificial Intelligence
Insight7 automatically analyzes customer calls to surface revenue signals, score call quality, and reveal what customers actually want. With automated QA, AI coaching via on-demand roleplays, and real-time live assist during calls, leaders can identify trends, conversion signals and develop team skills, all secured by HIPAA, SOC 2 Type II, and GDPR compliance - turning every conversation into actionable intelligence that grows revenue and people.
Evaluation Criteria Templates and AI Call Scoring provide consistent, objective assessment across all conversations. Eliminates manual bias in scoring and enables fair, standardized evaluation at scale across hiring and performance management.
AI Coaching provides data-driven, personalized feedback to individual reps. AI Roleplays enable practice with real-world scenarios and instant feedback. Mobile app allows coaching on-the-go, helping teams improve communication skills and replicate top performer behavior.
VOC Intelligence and Revenue Intelligence features uncover buying signals, conversion patterns, upsell opportunities, and customer pain points across all calls. Surfaces themes and emotional tones to drive predictable revenue growth and inform business decisions.
AI Call Scoring automates QA for every conversation, ensuring compliance and peak performance without manual review. Reduces hours of manual transcription and scoring to minutes, enabling 100% call coverage instead of sampling.
Integrates with 50+ platforms (Zoom, Google Meet, Teams, Gong, Google Drive, OneDrive, SharePoint). Supports 60+ languages, exports to PDF/slides, and offers APIs for custom workflows. Enables instant insights without manual data entry or process disruption.