Real-time product knowledge for every agent
Brainfish AI is your product’s resident expert. It learns from your product videos, help docs, and real interactions to create full-stack AI agents that answer questions, update knowledge automatically, and deliver product intelligence to customers across every channel. Faster support, smarter docs, happier users - all in minutes.
Brainfish enables deployment from zero to live agent in hours by connecting existing docs and knowledge bases in minutes, configuring scope and tone, and deploying to support channels same-day with no engineering sprint required.
Brainfish deploys AI support agents to chat, email, in-product, and Slack that resolve 92% of customer queries by grounding answers in real product knowledge. This frees support teams to focus on complex issues while maintaining high accuracy and customer trust.
Built-in analytics track resolution rates, deflection, and customer satisfaction while surfacing gaps in the knowledge layer and recommending specific response improvements to close the loop between insights and content updates.
Brainfish is SOC 2 Type II and ISO 27001 certified, offers regional data residency (US/EU/AU), customer-managed encryption keys, and explicitly does not train on customer data. Every answer includes citations traceable to source content.
Brainfish personalizes answers by customer plan, role, region, and account health, surfacing upsells and next-best actions within conversations. Customers report +37 point NPS lift and 2× qualified leads from self-serve deployment.