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Base Chat

Base Chat

The simplest way to chat with your knowledge base

Overview

What it is

Ragie is a fully managed RAG-as-a-Service platform for developers. Ingest, index, and retrieve from sources like Google Drive, Notion, Confluence, Salesforce, and even audio and video. Build agentic retrieval workflows, or power context-aware tool selection with a hosted MCP Server. Ragie handles auth, permissions, and sync, with hybrid search, reranking, and real-time indexing. Enterprise-ready with GDPR, SOC 2, and HIPAA compliance. Get started for free with our Developer tier.

Intent

I need it when

Build a multi-tenant chat application with isolated data and secure customer separation

Base Chat works with Ragie's partition feature to isolate data by tenant, workspace, or customer, preventing data leakage and improving retrieval relevance. This enables SaaS builders to offer white-labeled chat experiences with enterprise-grade security (SOC 2 Type II, GDPR, HIPAA, CCPA).

Deploy a chat application that handles multiple document formats (PDFs, images, audio, video) without managing complex pipelines

Base Chat leverages Ragie's multimodal platform to ingest and retrieve from text, PDFs, images, audio, and video through a single unified pipeline. Users avoid building and maintaining document processing infrastructure while supporting diverse content types.

Ensure chat responses are accurate and traceable with citations to source documents

Base Chat includes retrieval with citations, allowing users to verify answers against original documents. Ragie's hybrid search (vector, keyword, summary indexes) and reranking ensure high-precision context retrieval, reducing hallucinations and improving user trust.

Build a customizable AI chat interface that retrieves accurate answers from company documents and knowledge bases

Base Chat plugs directly into Ragie's RAG service, providing a fully customizable chat UI that automatically retrieves context from indexed documents. Users get a production-ready chat interface without building retrieval infrastructure, with hybrid search, entity extraction, and citation support built-in.

Launch a chat product quickly for customers or internal teams without extensive RAG development

Base Chat accelerates time-to-market by providing a pre-built, flexible chat interface that integrates with Ragie's managed RAG service. Developers can deploy in weeks instead of months, as evidenced by customer testimonials mentioning 3-week vs 3-month delivery timelines.

Drop

Not a fit when

  • User needs a standalone chat interface without RAG/retrieval capabilities—Base Chat is tightly coupled to Ragie's context engine
  • Organization requires on-premises deployment only—Ragie offers cloud, VPC, or on-prem but Base Chat availability for on-prem is not explicitly confirmed
  • User needs real-time chat without document indexing delays—Base Chat depends on Ragie's indexing pipeline which has processing latency
  • Budget is extremely constrained and free tier is insufficient—even Starter plan at $100/month may exceed small project budgets
  • Use case requires chat without multimodal document support—Base Chat inherits Ragie's multimodal capabilities which may add unnecessary complexity
Commercials

Pricing

USD0 - USD500 / monthly View pricing