End-to-end Voice & SMS shared inbox for Teams
AskNeo centralizes texts, calls, and contacts in one powerful shared inbox, helping teams close more sales and retain more customers. The simple dashboard helps you track every interaction in a single thread per customer. From text and automated messages to phone calls, your staff can maintain perfect continuity and collaborate asynchronously across teams. Sales, marketing, customer support, and any department collaborate seamlessly to deliver the best results every time.
AskNeo centralizes texts, calls, and contacts in a single shared inbox, enabling multiple team members to view and respond to customer conversations without duplication or missed messages.
AskNeo provides anti-spam protection, auto opt-in/opt-out, delivery status tracking, and 100% compliance with regulations, reducing legal risk when managing customer contact at scale.
AskNeo offers SMS keywords, customizable chatbots, SMS scripts, and broadcast-to-1:1 messaging, allowing teams to trigger automated responses and segment customers by tags for targeted campaigns.
AskNeo integrates with Zapier and Shopify, supports call/text history retention (2–10 years depending on plan), and enables tagging and segmentation to measure revenue impact from customer interactions.
The shared inbox allows assignment of conversations to staff, unlimited tagging for segmentation, and team-wide visibility, so sales, marketing, and support can work together on the same customer without context loss.