Back to products
AI Agent Platform by CometChat

AI Agent Platform by CometChat

AI Copilot for your website/app. Free for first 500 teams.

Overview

What it is

Get a user-facing AI agent or copilot for your website and apps. Use our Agent Builder or connect your own agent. CometChat takes care of everything- agent, UI, guardrails, notifications, and insights. Scalable, compliant, and enterprise-ready from Day 1.

Intent

I need it when

Ensure AI agent conversations are safe and compliant with content moderation

Platform includes two-way moderation (user input and agent output) with support for OpenAI moderation, custom APIs, or built-in rules. Features visual policy builder, audit trails, CSAM detection, and RBAC compliance for GDPR, HIPAA, and DSA.

Build and deploy AI agents or copilots without custom infrastructure or glue code

CometChat provides a full-stack agent platform with pre-built agent builder, chat UI, moderation, notifications, and analytics. Users can create agents using natural language or bring existing AI logic, eliminating the need to build infrastructure from scratch.

Re-engage users and prevent agent abandonment through multi-channel notifications

Native push, email, and SMS notifications with trigger-based delivery rules, retry logic, and user preference controls. Integrates with SendGrid, Twilio, or custom providers to keep users connected to agents.

Measure agent performance and user behavior without separate analytics tools

Built-in insights dashboard provides resolution rates, tool usage breakdowns, conversation-level analytics, sentiment markers, and feedback loops. No need for Mixpanel or Segment integration.

Deploy agents across multiple customer environments or SaaS instances

Multi-tenant infrastructure allows programmatic creation and management of chat instances via APIs. Supports monetization through usage analytics and granular visibility into per-tenant activity.

Drop

Not a fit when

  • Organization requires fully on-premises deployment with no cloud infrastructure; CometChat offers on-prem as an option but platform is primarily cloud-based
  • User needs a moderation system that does not integrate with third-party AI services; CometChat requires OpenAI, custom API, or built-in rules
  • Team requires zero learning curve for non-technical staff; platform requires developer integration and configuration knowledge
  • Budget is extremely constrained and organization cannot afford any paid tier; free tier limited to 100 users only
  • Use case involves real-time voice/video calling as primary feature; AI Agent Platform is chat-first with calling as secondary offering
Commercials

Pricing

USD0 / monthly View pricing